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Employability Skills

1. Be able to determine own responsibilities and performance Own responsibilities: personal responsibility; direct and indirect relationships and adaptability, decision-making processes and skills; ability to learn and develop within the work role; employment legislation, ethics, employment rights and responsibilities. Performance objectives: reviewing current capabilities, setting, monitoring and evaluating performance objectives  Individual appraisal systems: uses of performance appraisals e.g. 360-degree evaluation, salary levels and bonus payments, promotion strengths and weaknesses, training needs; communication; appraisal criteria e.g. production data, personnel data, judgemental data; rating methods eg ranking, paired comparison, checklist, management by objectives Motivation and performance: application and appraisal of motivational theories and techniques, rewards and incentives, manager’s role, self-motivational factors. 2. Be able to develop interpersonal...

Administer Subsidiary Accounts and Ledgers

Instructions Once you feel confident that you have covered the learning materials for this unit, you are ready to attempt this assessment. Write your assessment in a commonly used software program such as Microsoft Word, or you can download a Microsoft Word copy of this assessment from the relevant Study Period of your course in OpenSpace. To help Open Colleges manage your assessment, please use the following file naming convention when you save your Microsoft Word document. Your file should be named and saved to your computer’s hard drive using your [student number]_[assessment number].doc.   For example 12345678_22129_01.doc Assessment submission When you are ready to submit your assessment, upload the file in OpenSpace using the Assessment Upload links in the relevant Study Period of your course. Uploading assessments in OpenSpace will enable Open Colleges to provide you with the fastest feedback and grade on your assessment. If you upload your assessment in OpenS...

Hospitality Marketing Essentials

Explain the key roles and responsibilities of the marketing function The process of creating, communicating, delivering and exchanging products to the customers and the society which satisfies their needs and wants is termed as Marketing. It is all about identifying and satisfying customer requirements. It plays a important role in building relationship between the organisation and the customers. Hospitality Organisation : Travelodge Brief description of activities of your chosen hospitality organisation, and location: Roles & Responsibilities How is it  executed in the selected  Organisation 1. Strategy Formulation It is the process through which Travelodge choose appropriate course of action to achieve goals. 2. Product Development It is the process through which Travelodge introduce new product and offer something unique to customers. 3. Customers relation It is the process through which Travelodge interact to their current and new pote...

Starting Up a Small Business

Introduction Starting up a small business is a complex activity. There are various things that are required to be taken into consideration. These aspects are required to ensure its sustainability and long term growth in the marketplace. The following report is based on setting up a new business in London, UK by the name of “Barney Confectionery House”. It would cover effective market research to successfully setting up this business and employment laws that are required to be taken into consideration by the entrepreneur. The report also covers ethical dilemmas faced during running the business and actions taken against them to ensure prosperous growth of the business. It also includes accounting basis to clearly determine the financial facet of the company. TASK 1 SETTING UP It is crucial for any business to produce an outline which covers all the possible aspects of the organisation. For a new business, it is required to define certain elements. As per the scenario, the nam...