Employability Skills


1. Be able to determine own responsibilities and performance

Own responsibilities: personal responsibility; direct and indirect relationships and adaptability, decision-making processes and skills; ability to learn and develop within the work role; employment legislation, ethics, employment rights and responsibilities.
Performance objectives: reviewing current capabilities, setting, monitoring and evaluating performance objectives Individual appraisal systems: uses of performance appraisals e.g. 360-degree evaluation, salary levels and bonus payments, promotion strengths and weaknesses, training needs; communication; appraisal criteria e.g. production data, personnel data, judgemental data; rating methods eg ranking, paired comparison, checklist, management by objectives
Motivation and performance: application and appraisal of motivational theories and techniques, rewards and incentives, manager’s role, self-motivational factors.

2. Be able to develop interpersonal and transferable skills

Effective communication: verbal and non-verbal; awareness and use of body language, openness and responsiveness; formal and informal feedback to and from colleagues; ICT as an effective communication medium; team meetings.
Interpersonal skills: personal effectiveness; working with others; use of initiative; negotiating skills; assertiveness skills; social skills.
Time management: prioritising workload; setting work objectives; making and keeping appointments; working steadily rather than erratically; time for learning; reliable estimate of task time.
Problem solving: problem analysis; researching changes in the workplace; generating solutions; choosing a solution.

3. Understand the dynamics of working with others

Working with others: nature and dynamics of team and group work; informal and formal settings; purpose of teams and groups e.g. long-term corporate objectives/strategy; problem solving and short-term development projects; flexibility/adaptability; team player; negotiating responsibilities and work arrangements; conflict resolution
Teams and team building: selecting team members e.g. specialist roles, skill and style/approach mixes; identification of team/work group roles; stages in team development
eg team building, identity, loyalty, commitment to shared beliefs, team health evaluation; action planning; monitoring and feedback; exchanging constructive feedback; coaching skills; ethics; effective leadership skills e.g. setting direction, setting standards, motivating, innovative, responsive, effective communicator, reliable, consistent

4. Be able to develop strategies for problem solving

Specification of the problem: definition of the problem; analysis and clarification.
Identification of possible outcomes: identification and assessment of various alternative outcomes
Tools and methods: problem-solving methods and tools; tracking progress and results.
Plan and implement: sources of information; solution methodologies; selection and implementation of the best corrective action, e.g. timescale, stages, resources, critical path analysis.
Evaluation: evaluation of whether the problem was solved or not; measurement of solution against specification and desired outcomes; sustainability.

References-

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